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Ted Wright -- last update 5/5/2005 (ChamberMay5.html)
Copyright 2005 -- Collinsville, Oklahoma
Chamber Hears Customer Service
May 5, 2005
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Gilbreath's Practical Solutions For Success
Willis Allen reminded
the Collinsville merchants of the importance of their customers. (In
my case anyone viewing this web site or advertising on this website.)
He reminded us that without customers we have no business.
Mr. Allen teaches customer
service skills and techniques to a variety of businesses. He is also the president
of the "Oklahoma Service Leaders". He provided a phrase to help
summarized the key points in customer service: "I CARE".
- "I" for information
- "C" for courtesy
- "A" for attention
- "R" for responsiveness
- "E" for every
For more information:
a wide range of performance
improving workshops, seminars, and training materials.